TechLives - Support

Contact us

Call us, chat with us or send an email - a real person answers, with no premium-rate lines and no phone menus. The phone is open on weekdays from 10 am to 2 pm and live chat until 4 pm; write to us any time about products, orders, delivery, returns or warranty, and the team answers every email within one working day. Messages sent over the weekend are answered on Monday.

contact@techlives.co.uk +44 20 8138 0383

Phone 10 am to 2 pm · Chat 10 am to 4 pm · weekdays · Every email answered within one working day

Send a message

Prefer a form? Fill it in below - include your order number if your question is about an existing order.

What we can help with

Product advice

Not sure which TV, soundbar or appliance fits your home? Tell us what you are looking for and we will help you choose before you buy.

Browse the range

Orders & delivery

Dispatch times, tracking and delivery costs. Orders ship tracked and insured from our European partner warehouses in 2-5 working days.

Shipping & Delivery

Returns & refunds

30-day returns on every order - and we pay the return postage. Start a return by email with your order number.

Returns policy

Warranty & support

Every product is covered by our full 2-year warranty on top of your statutory rights. Most claims are assessed remotely within a day.

Warranty & Claims

How to reach us

We reply within 24 hours on working days.

TechLives is an online-only shop - no collection or in-person visits. Goods ship from our European partner warehouses. Full details on our Company Information page, quick answers in the FAQ.

UK-wide delivery - free £99+ 30-day returns - we pay postage 2-year warranty Secure checkout