Yes - factory-new and still sealed. We buy unsold stock and outgoing models from shops and distributors across Europe: boxes that were never opened and never sold to a customer, usually because a newer model replaced them in the range. Nothing we sell has been used, opened, returned, refurbished or put on display.

Because we buy surplus lots and outgoing models at good terms - usually because a newer model has taken their place on the shelf. Nothing is wrong with the product: it is factory-new in its sealed box, quality-checked and covered by a full 2-year warranty. Quantities are limited, so when a product sells out it usually cannot be restocked.

Yes - every product arrives in its original sealed manufacturer packaging with the full set of accessories, exactly as it would from any other retailer.

Delivery is free on orders of £99 or more. Orders under £99 cost a flat £8.99. Every parcel is sent tracked and insured - larger appliances such as fridge freezers and washer dryers are delivered with care straight to your door.

Orders are delivered within 6-14 working days, tracked and insured - goods ship from our European partner warehouses. You receive the tracking number by email as soon as your parcel is on its way.